FAQ for subsidy for the semester ticket

 
On this page we answer frequently asked and arising questions about applications for subsidy. The FAQ for the refund of the semester ticket can be found here: FAQ about the refund of the semester ticket.

If your question does not appear here, please feel free to contact us. You can find our contact details on the right (on your PC) or below (on your smartphone).

Questions regarding the application

First, you create your application online. A PDF file is generated there. You have to print it out and sign it by hand. A digital signature (e.g. inserting a scanned signature or signing on a tablet) is not sufficient. Then send us the signed application with all the necessary documents by post or fax.

You can also find the application link and step-by-step instructions here: Apply for subsidy.

You can submit applications for a specific semester throughout the semester. That means:

  • Winter semester: 01 October to 31 March
  • Summer semester: 01 April to 30 September

The date on which the application is received by us is decisive.

No. An application for a specific semester must be received by us in the respective semester.

After the online application

You must now print out the generated application PDF and sign it manually. A digital signature (e.g. inserting a scanned signature or signing on a tablet) is not sufficient. Then send us the signed application with all the necessary documents by post or fax.

You can find step-by-step instructions here: Apply for subsidy.

You can submit applications for a specific semester throughout the semester. That means:

  • Winter semester: 01 October to 31 March
  • Summer semester: 01 April to 30 September

The date on which the application is received by us is decisive.

No. An application for a specific semester must be received by us in the respective semester.

Questions on income and expenses

An explanation of what counts as income and what counts as expenses can be found here: Calculation.
Yes, all income that is intended to cover your living expenses counts as income. Therefore, we also have to count gifts of money.

An explanation of what counts as income and what counts as expenses can be found here: Calculation.

In this case, the expenses (i.e. the money you paid for others) and the income (i.e. the repayment) are "corresponding", i.e. they belong to each other. It is important that the corresponding expenses and income are in the assessment period. Then the income is not taken into account.

An explanation of what counts as income and what counts as expenses can be found here: Calculation.

After submission of the application

Now we ask you to be patient. We will process your application as quickly as possible. However, experience shows that we always receive a lot of applications, which is why it can take a while to process them.
Once we have received your application, you will receive an automatic email when we mark it as received.

If you have sent us your application but have not yet received an acknowledgement of receipt, please contact us. Write to rueckerstattung-semtick@asta.uni-mainz.de and include your application number.

You will first receive an automatic email stating whether we have approved or rejected your application. If your application is rejected, you will also receive a rejection notice.
You will only receive the originals by post if you enclose a stamped envelope with your application. We usually return the originals on the day we receive your entry. If we take an unusually long time, please write to us at: rueckerstattung-semtick@asta.uni-mainz.de. Please include your application number.

If your application is approved

After you receive the email that your application has been approved, it may still take a while. On average, you can expect up to 2 weeks.

If we are taking an unusually long time, you are welcome to write to us at: rueckerstattung-semtick@asta.uni-mainz.de. Please include your application number.

If your application was rejected

After the email that your application has been rejected, you will receive a rejection notice. This may take some time. It will tell you everything else.
In our system, we mark what has arrived and what has not. If, for example, you haven't sent in a rental contract or a health insurance certificate because you live with your parents or have family insurance, that's not a problem and not a reason for rejection per se. However, we cannot then tick off the things as having been received.

The automatically generated rejection email will then state that, for example, the rental contract is missing. Unfortunately, this is a bug in the software that we have not yet been able to fix. If you do not pay rent or health insurance yourself, this is not a reason for rejection.

You will receive a detailed rejection letter stating exactly why we are rejecting your application. We therefore ask for your patience and apologies for any misunderstandings.

Your question does not appear here?

Then feel free to contact us. You can find our contact details at the top right of the page (on a PC) or at the bottom (on a smartphone).