FAQ for refund of the semester ticket

First, you create your application online. A PDF file is generated there. You have to print it out and sign it by hand. A digital signature (e.g. inserting a scanned signature or signing on a tablet) is not sufficient. Then send us the signed application with all the necessary documents by post or fax.

You can find the application link and step-by-step instructions here: Application for refund.

You will find the necessary documents listed here: Application for refund.

You can find the application periods listed here: Application for refund. The date on which we receive the application is decisive.

No. The deadlines are preclusive deadlines. This means that they cannot be extended or postponed. They are therefore mandatory. The date on which the application is received by us is decisive.

No. We need an original, handwritten signature.

You can find all the refund reasons here: Reasons for refund.

Compulsory attendance is not about being present at a physical location at the university, e.g. a lecture hall or seminar room. It is about the obligation to be present at a course, i.e. the obligation to attend.

No. The list is exhaustive. This means that we may only refund the semester ticket for these reasons.

No. We are only allowed to refund semester tickets if one of the refund reasons applies to you. You can find all the refund reasons here: Reasons for refund.

We have collected important tips for you here: Notes for medical students in their practical year (PJ)

Since you are applying for a refund for a semester ticket, which is only valid for a corresponding semester period, we can of course only credit the times in which the ticket is also valid. The semester period for the winter semester runs from 1 October to 31 March, the period of the summer semester from 1 April to 30 September.

You must now print out the generated application PDF and sign it manually. A digital signature (e.g. inserting a scanned signature or signing on a tablet) is not sufficient. Then send us the signed application with all the necessary documents by post or fax.

You can find step-by-step instructions here: Application for refund.

You can find the application periods listed here: Application for refund. The date on which we receive the application is decisive.

You can find our postal address and fax number here: Application for refund.

No. The deadlines are preclusive deadlines. This means that they cannot be extended or postponed. They are therefore mandatory. The date on which the application is received by us is decisive.

Yes. If you get a refund, you also lose the rights to the semester ticket that go with it. To do this, we have to validate the original.

We have collected important tips for you here: Notes for medical students in their practical year (PJ)

Now we ask you to be patient. We will process your application as quickly as possible. However, experience shows that we always receive a lot of applications, which is why it can take a while to process them.

Once we have received your application, you will receive an automatic email when we mark it as received.

If you have sent us your application but have not yet received confirmation of receipt, please contact us. Write to rueckerstattung-semtick@asta.uni-mainz.de and include your application number.

You will first receive an automatic email stating whether we have approved or rejected your application. If your application is rejected, you will also receive a rejection notice.

You must send the original semester ticket with your application. In order to be able to identify yourself in the refectory during the processing time when the semester ticket is in the AStA, a certificate of study together with your identity card/passport is sufficient.

After you receive the email that your application has been approved, it may still take a while. On average, you can expect up to 2 weeks.

If we are taking an unusually long time, please feel free to write to us at: rueckerstattung-semtick@asta.uni-mainz.de. Please include your application number.

You will only receive your student ID card back by post if you have enclosed a stamped envelope with your application. After you receive the email that your application has been approved, it can still take a while. On average, you can expect up to 2 weeks. If we are taking an unusually long time, please feel free to write to us at: rueckerstattung-semtick@asta.uni-mainz.de. Please include your application number.

If you have not enclosed a stamped envelope, we will keep your student ID card in our office. You can then come and collect it. Please make an appointment in advance at: sekretariat@asta.uni-mainz.de

After the email that your application has been rejected, you will receive a rejection notice. This may take some time. It will tell you everything else.

You will only receive your student ID card back by post if you have enclosed a stamped envelope with your application. After you receive the email that your application has been approved, it may still take a while. On average, you can expect up to 2 weeks. If we take an unusually long time, you are welcome to write to us at: rueckerstattung-semtick@asta.uni-mainz.de. Please include your application number.

If you have not enclosed a stamped envelope, we will keep your student ID card in our office. You can then come and collect it. Please make an appointment beforehand at: sekretariat@asta.uni-mainz.de